Lifetime Warranty Terms & Conditions

At Appliance Care & Repair, we stand behind the quality of our repairs and the parts we use. We proudly offer a lifetime warranty on parts to ensure customer satisfaction and long-term reliability. However, some exclusions apply as outlined below.

What's Covered:

• Any manufacturer defects in the parts we install during a repair.
• Failures due to normal use under proper operating conditions.
• Replacement of defective parts with an equivalent or superior component.

Exclusions & Limitations:

The Lifetime Warranty does not cover the following:

1. Labor Costs-The warranty applies to parts only; labor charges for replacements are not included unless otherwise stated.
2. Parts Not Covered-Hinges, Shelves, Glass Cooktops, Glass, LCD Screens, Light Bulbs, Gaskets, Drawers, Rebuilt Control Boards and if the parts is no longer available from the manufacturer.
3. Used Parts-In some cases a customer might choose for us to repair using a used part because the part cannot be purchased from the manufacturer. These parts come “As Is” and come with no warranty.
4. Pre-Existing Conditions-Issues unrelated to the repaired or replaced part
5. Misuse or Neglect-Damage resulting from improper use, lack of maintenance, or external factors (e.g., power surges, water damage, fire, or natural disasters).
6. Third-Party Repairs or Modifications-Any repairs, tampering, or modifications performed by another company or individual void the warranty.
7. Normal Wear & Tear-Components subject to normal degradation over time, such as filters, seals, and gaskets, unless they fail prematurely due to manufacturer defects.
8. Commercial or Industrial Use-If the appliance is used in a business setting, additional limitations may apply.
9. Non-Transferable-The warranty applies only to the original customer and is not transferable if the property or appliance changes ownership.

How to File a Warranty Claim:

If you believe a part has failed under warranty, please follow these steps:

1. Contact our customer service team at 480-466-9606.
2. Provide proof of the original repair (invoice or service record).
3. Schedule an inspection with one of our technicians to assess the issue.

If the part is deemed defective and falls within our warranty terms, we will replace it at no cost. Labor fees may apply if outside of our standard service guarantee.

We appreciate your trust in Appliance Care & Repair and are committed to providing quality service with lasting results. If you have any questions, feel free to contact us.